Customer Testimonials
I had the most genuine and honest experience shopping for a car at Mike Ward INFINITI. Steven Patee was awesome, he was very kind and genuine and made the experience as stress free as possible. He was very organized and great with communication during the whole experience, from the test drive to handing me the keys to my new car! My girlfriend and I were very impressed by how genuine and honest he was with us the whole time. The following week after my purchase, I received a couple phone calls from Steven making sure everything was going well and if I had any questions or issues or anything. That was something that was greatly appreciated and it added to the already superb experience. Thank you Steven! I would also like to mention a positive interaction I had with both Chad Benoit and Steven Patee, they both gave me some great advice which helped me make a smart decision. I really appreciated their ability to “keep it real” with me to help me make a smart financial choice! Thank you both very much for that, seriously. Lastly a shout out to Kyle Hartman in finance for being kind and patient during the process of signing all the paperwork. He was also willing to work around my work schedule so I could get some last pieces of paperwork to him without making an extra trip down there. Greatly appreciated!
I had the most genuine and honest experience shopping for a car at Mike Ward INFINITI. Steven Patee was awesome, he was very kind and genuine and made the experience as stress free as possible. He was very organized and great with communication during the whole experience, from the test drive to handing me the keys to my new car! My girlfriend and I were very impressed by how genuine and honest he was with us the whole time. The following week after my purchase, I received a couple phone calls from Steven making sure everything was going well and if I had any questions or issues or anything. That was something that was greatly appreciated and it added to the already superb experience. Thank you Steven!I would also like to mention a positive interaction I had with both Chad Benoit and Steven Patee, they both gave me some great advice which helped me make a smart decision. I really appreciated their ability to “keep it real” with me to help me make a smart financial choice! Thank you both very much for that, seriously.Lastly a shout out to Kyle Hartman in finance for being kind and patience during the process of signing all the paperwork. He was also willing to work around my work schedule so I could get some last pieces of paperwork to him without making an extra trip down there. Greatly appreciated!
I worked with Steven Pattee and greatly appreciated his personable and low pressure approach. He did a great job of helping me determine the beat car for my needs. He diligently followed up without putting on the hard sell. It was by far the best car sales experience I’ve ever had and I would recommend working with Steven and Mike Ward INFINITI in a heartbeat.
Working with Steven Patter was a pleasure. He did a fantastic job matching my needs to a car. I’ve loved my QX50 and world recommend Steven and Mike Ward INFINITI in a heartbeat.
Went there on Saturday for a simple alligment and left with the same issue but even worst, then had to call back today to redo the job and still the same exact issue and on the top of that they scratched my rims really bad. They wasted my time twice and money as well.
Bill in service is awesome! Updated: I also bought a 2018 F-150, not only got a great deal, but Jeff (Sales), Jason & Chad (Managers) are awesome. The whole experience was beyond 5 STARS!
This was the first and last stop in a planned day of car shopping! I had a great experience with the salesperson Andrew, who was friendly, knowledgeable, and very relaxed. Even the sales manager Ryan was very nice - he wasn't super aggressive like previous sales managers I've dealt with. I got a used vehicle that's loaded with features for a great price. I'll definitely be recommending that my friends come here for their next cars!
Everyone at Mike Ward Infinity was very helpful. Steven Pattee went above and beyond to make sure everything was easy and helped me through every step of the process.
I am beyond blown away at the AMAZING customer service that I have received. Too often you only hear about the bad so I felt it was time to call out the good. Arend Macinko in service has always gone the extra mile to treat me professionally, promptly and taken the time to really go the extra mile. Mike Ward in general would be the leading reason I would buy an INFINITI and hands down the only place I would go to have my car worked on! Thank you to the amazing service staff for restoring my faith in a service department! I can't say enough how happy I am!!!!
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