AJ was super nice and helpful showing us a used Jeep and treated us just like he would for a customer who was purchasing one of their finer cars. Sean the finance person was an amazing person who worked some wizardry in order to secure financing for me against the odds. Great experience, great car, and they have a massage chair!
I've bought 3 Vehicles from Mike Ward. 2 New and 1 Used, and I've always had an incredible experience. Simple, honest, strait-forward. I will continue to refer my Friends and Family.
My husband and I purchased by Mike Ward INFINITI this afternoon, and had the pleasure of working with Billy Garcia. Billy was no-pressure, friendly and knowledgeable. At one point I asked him to "sell me the car" in providing information because he was so personable and low-key. He really let the product sell itself. Billy was great.Originally had an appointment with Jimmy, who was wonderful in providing details over text. Also worked with Bob in finance, who provided simple, straight forward information. No gimmicks, great service.
Mike Ward INFINITI is simply the best in the city! I dealt with Bill Vogel in the Service department and he was professional, knowledgeable and courteous.
Billy in sales: Wonderful experience. No pressure, no gimmicks. Very personable and attentive. Let the product sell itself and answered any questions that came up. Billy was great Jimmy in sales: Provided requested pictures and information in a very timely fashion via text. Bob in finance: very smooth, not stressful transaction. Explained options in a straight forward manner. I loathe car buying, but this was my first experience that I didn't dread, and actually enjoyed!
When we were looking for a replacement vehicle in early November, we had the pleasure of working with John Semmelbeck. Although we didn't find what we were looking for in a vehicle, we thoroughly enjoyed the no-pressure experience we had with John. He was sincere, fun, and very personable. If you're hoping for a great car-buying experience, work with John Semmelbeck at Mike Ward Infinity!
This place is great! I just bought my second car from this place and everyone is on top of it. Last time I worked with Jeff and this time it was Antonio, they were both very professional and attentive. I have been to the service department for service as well and they don't dispassionate. The lounge is very comfortable and packed with amenities.
Billy Garcia went above and beyond. Great experience!
Top notch service! We used John for our new vehicle purchase, & couldn’t be happier! We’ve gone to other dealerships & have not gotten the same service! I would absolutely buy a car from John again, & will recommend him to our friends & family! Billy in the service department was awesome as well! Great service! Throughly impressed with Mike Ward INFINITI!
We purchased a new vehicle from MIKE WARD INFINITI and the whole experience was actually very enjoyable, Billy was very helpful and professional. I highly recommend them for car purchases.