Customer Testimonials
Mike Ward INFINITI is a fabulous dealership and their service department is wonderful! Andrew is such a helpful person. It was much appreciated the time he gave to our situation.
INFINITI makes a great car, that is a given. But what is special about Mike Ward Infinity is the level of service you get for that car. There is no better service department that I have ever encountered than this one. Well done.
Purchasing a car from Mike Ward INFINITI was an enjoyable experience. Our salesman Billy Garcia was a pleasure to work with. Everyone we encountered there was very nice.
My experience with Mike Ward INFINITI is always awesome and this visit was no exception. I drive 60 miles to bring my car in for service because I know they will take such good care of my car! I have been using Mike Ward INFINITI since I bought my car from them in July, 2009! They have a wonderful service department.
I narrowed it down to two INFINITI dealerships and after phone calls and f-2-f conversations I selected Mike Ward to purchase and provide services support for our QX50 Edition 30.
Billie Vogel has been the best in all respects since coming to Mike Ward Infinity 4 years ago. He is caring, knowledgeable and always lets me know what is going on with any of the 3 cars I bring their for service. He is awesome!!!!
Taking in you car is typically unpleasant however, I have recieved nothing but consistent, excellent service at Mike Ward. The service team is so accommodating, helpful and transparent about findings and cost. Very impressed!
Nice and Professional people, Mikhile Tracey was extremely helpful and honest. Will buy again next time!
My experience with this dealership was exceptional. I flew in from out of state.James Gabrielson was an excellent salesman.
Quality people and quality service is held to the highest standards at Mike Ward Infinity. We were very blessed to have one of the best sales associates help in our selection of and clean used luxury vehicle( Lexus RC 350 F Sport). Billy Garcia went above and beyond his duties in assuring our satisfaction and helping us feel comfortable through the whole process. Highly recommended dealership! Thank you Mike Ward Infinity, And especially Billy Garcia ( lead executive sales consultant) "Quality consultants, selling quality vehicles to valued consumers"
The dealer was great, but James, our sales rep, was absolutely fantastic. I’d have no qualms with purchasing another vehicle from infinity if James was who I dealt with.
Always great service! Billy Viegle and the team are on point amd I love the car wash and vacuum!
Great! Don’t waste your time with any other dealer, these folks were a pleasure to work with!
We felt that Billy took special care of us when we shopped for a used vehicle for our son's first vehicle. Billy kept close communication with us and remembered details about our interests. While at the showroom, Billy and every employee we met were courteous and gracious. The professionalism at Mike Ward INFINITI was excellent. We were very happy and impressed with our shopping experience! Thank you, Billy, and everyone at Mike Ward INFINITI!
Top notch service department , always very helpful and willing to assist . I Would highly recommend.!!
Just bought a Maserati Ghibli S Q4. Some real gems on the lot. Found it having my FX serviced. Billy helped us make a big decision with ease and professionalism. Thanks Billy...and Mike!
A good experience for my first time buy without my husband with me, Jeffery was terrific I had my other car in service at the masserati dealership
Very happy with my car buying experience at Mike Ward INFINITI and my Sales Person Billy Garcia. Billy was super knowledgeable and helped me find the car of my dreams. I couldn't be happier with my purchase as the car exceeds my expectations. I was very happy with all of the options I was offered in financing and was able to get all of the extra options I wanted to take care of my vehicle. They made my car buying experience exceptional.
Great experience with this dealership, Billy Garcia is good to work with and he made the buying process very smooth. Highly recommended to every one
This dealership is the absolute best when it comes to servicing my INFINITI Q50. I have been bringing my cars here for a few years and have never had an issue with service or repair. Very friendly staff, and very knowledgeable .
Arend has been our Service Advisor for many years and we want to thank him! He is professional, knowledgeable and very courteous each visit. Arend has excellent customer service and would highly recommend friends and family to Mike Ward. Outstanding job! Thank you
If you’re looking for professional and courteous service Mike Wards is the best I’ve experienced in the greater Denver area since I moved here in 1969. If you want it done right and with a minimum of hassles this is where you need to go!
I recently purchased a 2021 Infinity QX80 from Mike Ward in Highlands Ranch. My sales person was AJ Anderson; very friendly and soft spoken, good technical ability, no pressure a pleasure to work with. Good selection of SUV's and prepared nicely for delivery. Great Experience, wish I had a bigger garage.
If there is an issue they are always ready to make it right. Very friendly, good atmosphere. Service is a big reason we have purchased 3 vehicles here.
Matthias @ Mike Ward was a delight with which to work. He was extremely responsive but not high pressure. He made sure he knew exactly what I was looking for and then went about fulfilling my needs. I’ve needed a few questions answered about my new vehicle and Matthias has been knowledgeable and immediate to respond. The facility is state of the art. This is my second vehicle from Mike Ward, both of which have been excepted experiences.
I cannot say enough wonderful things about Billy Vogel. I met Billy a year and half ago. Billy is honest, smart, sweet, respectful and the nicest guy I have ever met in an auto service department . He goes out of his way to ensure I have a loaner car ready and waiting for me when needed. He assisted me in buying a new to me car through having them checked out by the service department and guiding me towards my decision. I called him often before finally finding the "right" car. I was not even buying from his ...
Great service, honest people, amazing cars! Thank you Mike Ward; absolutely love hopping in my vehicle every time and enjoy the inflection point that is INFINITI!
I have been coming to Mike Ward for over 4 years, and just 2 months ago we purchased a QX60. During this entire time Bill Vogel has been our guy. He is professional, caring and makes you feel that he and the Mike Ward family will always take care of you. He is the role model for a service consultant at Mike Ward.
My Service Advisor, Arend, was very knowledgeable and professional. He patiently explained what the problem might be with our sunroof and told me that it would need to be diagnosed. We were given a new INFINITI to drive while the work waas being done. I was surprised to see how fast the news came back. I was give several options for the repair instead of the usual hard sell. He mentioned that we also had a potential brake problem and told me, again what the problem was and suggestions for repair. I chose to have the suggested work done. I ...
Mike Ward INFINITI is simply the best in the city! I dealt with Bill Vogel in the Service department and he was professional, knowledgeable and courteous.
Billy in sales: Wonderful experience. No pressure, no gimmicks. Very personable and attentive. Let the product sell itself and answered any questions that came up. Billy was great Jimmy in sales: Provided requested pictures and information in a very timely fashion via text. Bob in finance: very smooth, not stressful transaction. Explained options in a straight forward manner. I loathe car buying, but this was my first experience that I didn't dread, and actually enjoyed!
Thanks to the great team at Mike Ward Infinity. Antonio Aguilar was curious, friendly, and made the process easy. A great deal, a great team with great products. Love the Q60S..
Great sales team and a pleasant shopping experience would highly recommend Billy @Mike Ward INFINITI to friends and family for their next car purchase in future
A great sales team and a pleasant shopping experience would highly recommend sales rep Billy Garcia @ Mike Ward INFINITI to friends and family for their next car purchase
Excellent customer service from the day we bought to our first warranty issue. They were fast efficient explained everything in detail. They even delivered the vehicle to me an hour away. 10 stars if they allowed that many!!!
Mike Ward service department are the best!! They are my trusted advisors for my vehicle repairs! Love those guys! Thank you so much!! Tess M.
Antonio had the car ready for me to test drive as soon as I arrived. I had drove about 2 hours to this dealership because they had the INFINITI I was interested in. Smooth buying process. Anthonio was amazing and even drove back to my home town to pick up the title to my trade. He made financing my first vehicle as easy as possible.
Anthonio was great and made buying a new (to me) vehicle easy. He went above and beyond anything that I expected. Buying a new vehicle was a new and scary experience for me and he walked me through it step by step making me more comfortable.
Qx 50 is my second car that I'm leasing with Mike Ward INFINITI. People are very nice and always trying to make you happy, they value customers time.
Great experience! Billy Garcia was our Sales Consultant, great guy, super helpful! Was able to get a good deal on my car, very thankful for him and the dealership!
Billy Garcia was great to work with! He eased the process of buying a new car and made it painless! We would absolutely work with Billy again! Thank you
Matthias was very professional. Helped us get into a great used car with no pressure. Attentive and willing to work with us. I have never had such a wonderful experience buying a vehicle. I would recommend their shop any day.
We have purchased several cars from Mike Ward INFINITI, new and used. We continue to go back because of the amazing service and friendly staff. Billy Garcia has made our purchases quick and easy.
Antonio has been incredible to work with as we navigated buying a car during social distancing. He has been professional, kind, and delivered an amazing customer experience. Top notch sales rep.
Antonio has been incredible as we navigated buying a vehicle during social distancing. I’m so impressed with his attention to detail and how kind he has been. He’s world class
Best dealership I have been associated with for buying and servicing of my car. I am single and they have always taken care of the needs associated with my vehicle.
Bought my new qx50, I will def be back for Q50 400 from Tyler. Thanks for always been easy to work with and maki g sure my INFINITI is runny perfectly
I was seeking a quality used car at a fair price. I had done a large amount of research on Acura MDX model SUV’s. I contacted Matthias Archil in reference to a specific vehicle. He quickly confirmed that it was still available and even took pictures of the vehicle and sent them directly to my phone before they advertised the vehicle for sale. Matthias allowed me to access to the service department so I could view the vehicle while they were performing some minor repairs. He introduced me to the used car manager, where we were able to negotiate ...
I was seeking a quality used car at a fair price. I had done a large amount of research on Acura MDX model SUV’s. I contacted Matthias Archil in reference to a specific vehicle. He quickly confirmed that it was still available and even took pictures of the vehicle and sent them directly to my phone before they advertised the vehicle for sale. Matthias allowed me to access to the service department so I could view the vehicle while they were performing some minor repairs. He introduced me to the used car manager, where we were able to negotiate ...
I arrived late in the day to test drive a specific vehicle. I was greeted by Billy Garcia who assisted me with my questions before and during the test drive. I purchased the vehicle the following day. My wife and I are happy with the purchase of the vehicle. This is the third vehicle my family has purchased from Mike Ward. Billy was very helpful and professional during the entire process.
Billy Garcia helped us with the purchase of our new car an Infinity QX60. Billy was very knowledgeable and professional with our purchase. Since our purchase we have called Billy on several occasions with questions, he is very personable and easy to work with, Thank You Billy for your great customer service!
We had a good experience with Mike Ward Infinity. Everyone was helpful and Billy went beyond to helps us with the loan process. Thank you!
Antonio and Oscar were great. I got the car I wanted at a good price, and also the extras that the car didn't originally have. Thanks!
My wife and I purchased a 2019 Infinity QX60 from Mike Ward. The experience was excellent. The sales person, Bob Marnick, was informative, patient and not pushy. We were comparing purchasing a Lexus or an Infinity. The space in the Infinity sold us the car, but it was Bob who was the deciding factor to buy from Mike Ward Infinity! I would recommend Mike Ward and Bob Marnick to anyone looking to purchase from Mike Ward.
I just want to give a shout out to Jeffrey Myers and Kyle Hartman for an amazing stress free experience purchasing a car for my daughter. This was the first time for my daughter and I to purchasing a car on our own. They were extremely knowledgeable and helpful. Jeffrey is an amazing salesman I highly recommend asking form him. They had a really nice cappuccino machine a massage chair you can use while you sit and wait for the financing to be done. The dealer ship was really nice, clean and had a great atmosphere. We drove up from ...
I just want to give a shout out to Jeffrey Myers and Kyle Hartman for an amazing stress free experience purchasing a car for my daughter. This was the first time for my daughter and I to purchasing a car on our own. They were extremely knowledgeable and helpful. Jeffrey is an amazing salesman I highly recommend asking form him. They had a really nice cappuccino machine a massage chair you can use while you sit and wait for the financing to be done. The dealer ship was really nice, clean and had a great atmosphere. We drove up from ...
Had a really nice experience at Mike Ward INFINITI with Matt. Didn't expect to buy a card that day, but Matt was so helpful and the experience so pleasant, we couldn't pass it up.
Thoroughly enjoyed working with Matt at Mike Ward. Didn't expect to buy a car that day, but Matt and the team made the experience so enjoyable that we were hooked. Looking forward to working with them for many years to come.
Mike Ward INFINITI is the only place I will dealership I will have business with. Excellent Sales and Service. Ask for Matthew Weinberg to assist you with your vehicle purchase. - Q50 and QX50 owner.
Bob and Mike made my purchase experience the BEST! The entire transaction took lest than 2 hours. I got a very fair deal, and the Mike Ward team was professional and pleasant to deal with. I will definitely return for my next vehicle purchase.
Bob was great from my 1st response to an ad! Was ready to show me only what I asked to see. Absolutely no high pressure.
Bob was great from my 1st response to an ad! Totally responsive/ready to show me only what I asked for. Absolutely no high pressure.
My pre-owned purchase experience was quite the roller coaster ride; however a stable one in the hands of the Mike Ward Team. Every pre-owned car purchase is different, all handled case by case; in mine I worked with Matthew Weinberg and Scott Van Iten. These guys are incredible. The pre-owned BMW I purchased started having issues shortly after taking it home, they helped me sort it out right away; it took a few attempts to eradicate the issue but I think we finally got it! They were present the entire time, their attentiveness, integrity (again, post sale), and eagerness to ...
We worked with Antonio to find a pre-owned QX50 and unfortunately could not the exact car we were looking for. Antonio was great to work with and we will be using Mike Ward Infinity for all our service.
I can't say enough about the great experience we had - from Sales to Service. After our last dealer experience, we were considering other avenues for purchase - online, etc. But our experience at Mike Ward INFINITI changed all that. Matthew Weinberg was great to work with on our purchase. I had been to a couple other dealers earlier that day to look at some cars and either wasn't helped at all or pushed in a direction that I did not want to go. Matthew was very helpful and kind. I had a specific car that I had ...
This is my second car through Mike Ward and Antonio. They truly understand customer experience which is why I come back. I also use them for all of my service needs for the same reasons! This is what a luxury brand provides.
This is my second car that I have purchased through Mike Ward and Antonio. They go above and beyond and make it easy for you as well as take into consideration the customer's best interest. Highly recommend doing business here.
If you are looking for a place to buy a new or used car, look no further. Jeanne Tal was the BEST salesperson we have EVER worked with! Class act from beginning to end! Thanks!!!!
Mike Ward INFINITI is the place to go! Our salesperson Jeanne Tal was the absolute best! Professional, personable, and patient! We got a great deal, and will be referring all our friends!
I’m new to Denver and wanted to lease another INFINITI. I worked with Steve Pattee, and it was a great experience. Steve is easygoing- and the process went smoothly. I’d have no problem working with him again in the future.
Internet salesman - Drew P. was really nice, and was able to get me into the RDX was looking at there. Luke in finance made the sale quick and easy so I could get on the road (had a 4 1/2 hr drive home). Thanks!!!!
This was the best car buying experience I've had! The entire staff that I dealt with were great. Very intentive, professional, and extremely helpful in any way possible. Steven Pattee and Aaron were wonderful. I highly recommend purchasing your next vehicle here!
We could not be happier with our purchase. Steven Pattee helped us throughout the process and found us the exact car my wife wanted. The process was fast, easy, and no pressure. I would recommend Steven to anyone wanting a great sales experience.
Steven Pattee and Antonio Aguilar's expertise and professionalism allowed us to easily purchase our new INFINITI Q50 Sedan sport. Thank you both so much !!!!
We recently purchased a new family vehicle from Steven Pattee at Mike Ward Infinity. We already knew what we were looking for and already had some losses that day. When we talked to Steven on the phone he was quick to check his inventory and be ready for us to come take a look. The 2013 GMC Acadia we purchased was in immaculate condition, which only made the excellent customer service we received from Steven and the Mike Ward team that much better. Steven was sure to answer all of our questions and was transparent about the process form start to ...
I went into the dealership to ask a few questions and ended up purchasing a vehicle. I worked with Steven Pattee. He made the process very easy. Steven was very courteous and answered all of my questions. If you are looking for a new car I recommend you go see Steven Pattee at Mike Ward Infinity.
I went to Mike Ward Infinity dealership to purchase a used SUV and my experience was nothing but wonderful. I worked with Antonio Aguilar and not only was the process easy and fun, but his professional knowledge and experience in the industry was unbeatable. I would buy again from this dealership, the experience was amazing. The staff at Mike Ward is also worth mentioning. They went above and beyond.
I purchased a used SUV from Mike Ward Infinity in HR this weekend and I must say the entire experience was 10 stars. My sales professional Antonio Aguilar was knowledgeable and professional, and I was able to find exactly what I was looking. I love my new car and would return to purchase at this vehicle in a heartbeat. The staff at the dealership went above and beyond for me. Definitely recommend!
I recently purchased a 2019 QX80 from Steven Pattee at Mike Ward INFINITI. It was a great experience all around. Steven was very knowledgeable about the vehicle and accommodating throughout the purchasing process. I would highly recommend Steven and Mike Ward INFINITI!
I purchased a car at Mike Ward INFINITI in Highlands Ranch. BEST car buying experience EVER!Sales consultant Steven Pattee was amazing! He listened to my needs and wants and found me the perfect vehicle! He worked with our budget and made it possible! He also worked with Manager Aaron Buniger to get us the best trade in dollar!! Thanks Aaron! The Finance Manager Kyle Hartman also helped us find the best loan and package to help me get a 7 year bumper to bumper warranty! No worries car buying, now who else can boast that! These guys care about there ...
The staff at Mike Ward INFINITI did a great job with helping my daughter purchase a used car for college. From start to finish, Steven Pattee provided a seamless buying experience with a low-pressure and friendly approach. I also felt that the price was fair, which greatly shortened the actual purchasing experience due to the reduced need for endless bartering to get to a comfortable price. While my wife was waiting for us to sign paperwork, she got a free car wash out of the deal at the Mike Ward facility. I would highly recommend Mike Ward INFINITI and salesman ...
I purchased a used 2019 Chevy Colorado, mint condition overall, and at super fair price. Daniel Garza was my salesman and provided stellar professional customer service and knowledge, I was in and out of there in my new truck within a couple of hours. The service department is also hands down receptive and professional. I look forward to future business with Mike Ward Infinity dealership, and highly recommend them for an auto purchase.
Bought a 2016 Challenger that was in amazing condition and at a fair price. Salesman Steven Patee was excellent in his customer service without the high pressure sales pitch. He was very personable and I would highly recommend him. The finance process was quick and seamless as well!
Steven Pattee I had the pleasure to with Steven Pattee and greatly appreciated his personable and low pressure approach. His follow up after I bought my car was greatly appreciated. I went to Mike Ward to find a car because of the great reputation. I feel if I need any other assistance with my car Steven and the dealership will take care of me. Less
I wanted to give a huge shout out to Dan Garza at Mike Ward INFINITI. He was the most professional, courteous, and decent guy I've ever bought a car from. He did not play the hard-sell sales guy type - and we loved that aspect of our experience with Dan. We were there to find a great condition, certified pre-owned INFINITI. My wife found the perfect vehicle in a 2016 INFINITI QX50. She loves it! About the only flaw we could see was one of the wheels was scratched and had some dents from a curbside slide/hit. Dan promised ...
I had the most genuine and honest experience shopping for a car at Mike Ward INFINITI. Steven Patee was awesome, he was very kind and genuine and made the experience as stress free as possible. He was very organized and great with communication during the whole experience, from the test drive to handing me the keys to my new car! My girlfriend and I were very impressed by how genuine and honest he was with us the whole time. The following week after my purchase, I received a couple phone calls from Steven making sure everything was going well and ...
I worked with Steven Pattee and greatly appreciated his personable and low pressure approach. He did a great job of helping me determine the beat car for my needs. He diligently followed up without putting on the hard sell. It was by far the best car sales experience I’ve ever had and I would recommend working with Steven and Mike Ward INFINITI in a heartbeat.
Everyone at Mike Ward Infinity was very helpful. Steven Pattee went above and beyond to make sure everything was easy and helped me through every step of the process.
By far the best car buying experience I have ever had! I have owned 4 Honda's in the past and we decided it was time to upgrade. We walked in and Steven Pattee greeted us at the door. From the first moment to the last Steven was there and was super helpful, kind and made the entire experience fun. Steven told is it would take 2 - 3 hours to complete the entire process...he was not lying! Took us 2 hours and 55 minutes to get out the door. Top tier service from everyone we dealt with today! Next time I buy a ...
I received outstanding service today at Mike Ward INFINITI in Highlands Ranch. Steven Pattee made the whole buying process a great experience. He is very refreshing to deal with in this industry. He was extremely thorough, professional, attentive and went above and beyond to give us exactly what we were looking for. Truly encourage everyone shopping for an INFINITI to contact Steven and experience the difference! John Zimmer, Manager also assisted and was wonderful !The entire dealership has an amazing team with excellent service in every area.
Worked with Tyler Woodward - he was terrific! Emailed my interest in a vehicle - he had it ready and waiting for me when I arrived for a test drive. Absolutely NO pressure and I got what I had hoped for on my trade-in as well. This was the best, quickest and easiest car buying experience I have ever had - I will recommend to everyone.
I had bought a QX50 elsewhere and it didn't have all the gadgets I wanted. I worked with Daniel Garza who anticipated my needs and and got me into a QX60 and stayed within my budget. He was prompt and on top of everything, even if I didn't have all my ducks in a row. It was painless and easy. I got the vehicle I wanted and would recommend both Daniel Garza and Mike Ward INFINITI to whomever is in the market. Can't say enough good things about it.
Tyler was an awesome guy to work with sales experience was nice quick and easy. All the help I got with my vehicle was top notch .would definitely send people that way
The best car buying experience I have ever had hands down. I will never buy a car anywhere else! Great environment, everyone was friendly and an extremely fast process. Drew Phillips was friendly, knowledgeable and made the entire process enjoyable! Thanks to everyone involved!
I had an exceptional experience on the easiest auto purchase I have ever had. Bought my dream car totally via internet sales with Bob Marnick. Bob Marnick was absolutely great throughout ensuring all my questions were asked and agreed on a very fair price for car and my trade in one conversation. Every aspect was 5-Star
I bought my dream car from Bob Marnick with Mike Ward INFINITI and it was the best buying experience i have ever had. I inquired via internet, received a very nice and highly informative email just like I asked for. When I had additional questions, Bob called me on his day off and gladly answered my questions and arranged a test drive. Final trade-in/purchase was a piece of cake with only a brief discussion to find a very fair agreement. I have never had a buying experience this good. Thanks!
Our salesman Jeffrey was great, low key. Let us do the shopping and gave us a couple of other options that helped make our decision easy!
Our salesman Jeffrey was great, low key. We knew what we wanted and he knew that but still gave us a couple of other options. We ended up with one of the options! The paperwork part was also very organized and relatively painless.
What a great experience I had at this dealership. I do not usually enjoy buying a car but this time it was a pleasure. Ryan Stedeford, Kyle Hartman and Mike (not Ward) all teamed up to make this a very enjoyable experience. I have been buying cars for 50 years with not always enjoyable experience but this was exceptional. I will recommend this dealership and especially these guys to anybody looking to buy a car. Thanks to all of them..
Purchased a lightly used vehicle from the Mike Ward INFINITI Dealership in Highlands Ranch and was more than pleased with our experience. Dealership is immaculately clean and welcoming. Entire staff was engaged from the minute I walked in and very friendly. We worked with Ryan Stedeford who was an absolute pleasure! He was professional, knowledgeable and made the process comfortable, which is typically not the case when purchasing a vehicle. I cannot thank Ryan enough for his high level of professionalism and making our experience of purchasing a vehicle the absolute best we have ever experienced.