Customer Testimonials
I recently had to purchase a new car and chose an INFINITI Qx60 because I have always had great customer service from the service department and specifically from Andrew. His team is honest, knowledgeable and always there to help find the best solution for your situation. I just purchased new tires and appreciate Andrews’ help in that decision. Happy with my purchase and would recommend Mike Ward INFINITI.
Very easy and efficient experience. Didn’t feel pressured and I believe we ended up with the exact car we needed. Highly recommend Mike Ward INFINITI!
Great service and love the car wash that comes with it. I really appreciate how they got everything done in a timely manner and was out of the dealer in less than an hour.
Very informative, great time management, very professional…the vehicle in great condition (cleaned) after service.
Salesperson was very knowledgeable and nice. He made a stressful situation a lot easier. I bought a used car and trust the dealership to take care of any problems.
I dealt with two absolutely superb salesmen, Dan Tisser and Andrew Latham. Unfortunately, my son did not buy a pre-owned vehicle from this dealer only because he found a pre-owned vehicle he really liked in his appointment at another dealer before going to this dealer. Both of these individuals were extremely cordial; answered all our questions promptly; and were very professional. What a pleasure to deal with Dan and Andrew.
Excellent and always very accommodating. The entire staff is professional, knowledgeable and willing to do that whatever is necessary.
Mike Ward Infinity is a wonderful Dealership. I worked with Ricardo Banegas to find the perfect car for my needs. Ricky was professional and always kept me updated on the Q80 options. The relaxed environment made it easy to make my final purchase of my 2022 Q80. Ricky and Marcus the sales manager did match price on my Q80 as the one I was purchasing sold before I could get back to the Dealership. If you want an awesome experience Mike Ward Infinity and ask for Ricky.
Every aspect of buying our QX 50 was professionally handled. Dan Tissner did a excellent job guiding us along the way. Would definitely recommend Mike Ward Infinity!!
Mike Ward is a premium dealer with premium rides. I really appreciated the up front pricing and the transparent financing process.
Exactly what you want from an experienced dealership excellent service thank you for everything definitely appreciate
Great customer service and easy to work with. Great experience, wonderful followup and attention to our needs.
Very nice place to be the gentleman that attends was knowledgeable and. Helpful but could have given us a little bit more time to discuss our purchase with each other they made the financiers and didn't try to sell us any warranty not needed
As always, This service was done in a friendly, professional and efficient manner. Scheduling the service appointment was very easy.
We purchased our INFINITI several years ago and continue to have it serviced at Mike Ward INFINITI. The staff in both Sales & Service are always professional, on time, keep their commitments and are a pleasure to work with. There are other INFINITI auto dealerships closer to our home that we had worked with while owning a previous INFINITI, but the experience at Mike Ward INFINITI is worth the drive!
I am confident that the work on my vehicle is done correctly and what needs to be done is explained ahead of time.
I would strongly recommend Mike Ward INFINITI. Ask for Dan. The finance paperwork process was simple and fast. The entire buying process was professional and friendly
Bought a 4runner there yesterday with the help of Dan Levine. Felt I got a fair value on my trade-in. Overall process went smoothly. Only critique I had was they handled the financing portion, forcing you to go with their lenders (I honestly believe I could've fought back on this), but know I'll pay the loan early, so not particularly bothered by that. Other than that, the process was seamless. I liked that it being a luxury brand location that there didn't seem to be a line out the door type of operation. I recently had a ...
I bought a 2016 Ford Focus with the help of James Gabrielson. James was professional, knowledgeable, kind, and NOT pushy (great characteristics of a respectable salesman). Thank you for a great experience after struggling for months to find a reliable car. -Madelyn
We recently purchased a QX60 from Mike Ward Infinity and couldn’t have had a better experience. Our sales consultant, Jimmy Nicholds, was knowledgeable, pleasant, professional, and extremely patient as we navigated the sales process. After the purchase, Jimmy gave us a very comprehensive overview of the workings of the car and let us know he was available to answer any questions that may come up in the future.We also had the pleasure of working with AJ Anderson who helped complete the transaction. Both Jimmy and AJ made this a very pleasant and stress free car buying experience.
This is the best auto dealership I have ever worked with. At the time of purchase Dan Levine and staff treated me with respect, were pleasant to work with and handled the deal very well. When service was needed, Billie and the service staff have taken great care of my needs. Great people to work with, I highly recommend the Mike Ward INFINITI.
Outstanding service !!!!!!!!!! I would love to thank joe and rest of his team for putting up with me . Thanks guys !!!!! Nice work .
My car needed a new alternator and a service check - Jolene Acosta handled everything for me! She made sure I had a service car (she delivered it to my front door) and once my vehicle was finished (also delivered to my front door) she was able to give me a great deal on my service. I had updates from her and she was always willing to explain anything I did not understand. It was exceptional service on her part and I am happy to have gotten the service at Mike Ward!
Absolute top-shelf service. I've never had anything less than an outstanding experience here. Off the charts for both EQ and auto IQ, and just a genuine pride in what they do that makes every experience sparkle.
The service was impeccable and excellent Thank you. Once again, thanks for the tects Mr. Hepp
I recently purchased a used vehicle from Mike Ward INFINITI and was assisted by Billy Garcia. Billy was extremely helpful and made the transaction as smooth as buying a car can be. If you are looking at heading into Mike Ward for a new or used car, ask for him directly.
Mike Ward INFINITI is a fabulous dealership and their service department is wonderful! Andrew is such a helpful person. It was much appreciated the time he gave to our situation.
INFINITI makes a great car, that is a given. But what is special about Mike Ward Infinity is the level of service you get for that car. There is no better service department that I have ever encountered than this one. Well done.
Purchasing a car from Mike Ward INFINITI was an enjoyable experience. Our salesman Billy Garcia was a pleasure to work with. Everyone we encountered there was very nice.
My experience with Mike Ward INFINITI is always awesome and this visit was no exception. I drive 60 miles to bring my car in for service because I know they will take such good care of my car! I have been using Mike Ward INFINITI since I bought my car from them in July, 2009! They have a wonderful service department.
I narrowed it down to two INFINITI dealerships and after phone calls and f-2-f conversations I selected Mike Ward to purchase and provide services support for our QX50 Edition 30.
Billie Vogel has been the best in all respects since coming to Mike Ward Infinity 4 years ago. He is caring, knowledgeable and always lets me know what is going on with any of the 3 cars I bring their for service. He is awesome!!!!
Taking in you car is typically unpleasant however, I have recieved nothing but consistent, excellent service at Mike Ward. The service team is so accommodating, helpful and transparent about findings and cost. Very impressed!
Nice and Professional people, Mikhile Tracey was extremely helpful and honest. Will buy again next time!
My experience with this dealership was exceptional. I flew in from out of state.James Gabrielson was an excellent salesman.
Quality people and quality service is held to the highest standards at Mike Ward Infinity. We were very blessed to have one of the best sales associates help in our selection of and clean used luxury vehicle( Lexus RC 350 F Sport). Billy Garcia went above and beyond his duties in assuring our satisfaction and helping us feel comfortable through the whole process. Highly recommended dealership! Thank you Mike Ward Infinity, And especially Billy Garcia ( lead executive sales consultant) "Quality consultants, selling quality vehicles to valued consumers"
The dealer was great, but James, our sales rep, was absolutely fantastic. I’d have no qualms with purchasing another vehicle from infinity if James was who I dealt with.
Always great service! Billy Viegle and the team are on point amd I love the car wash and vacuum!
Great! Don’t waste your time with any other dealer, these folks were a pleasure to work with!
We felt that Billy took special care of us when we shopped for a used vehicle for our son's first vehicle. Billy kept close communication with us and remembered details about our interests. While at the showroom, Billy and every employee we met were courteous and gracious. The professionalism at Mike Ward INFINITI was excellent. We were very happy and impressed with our shopping experience! Thank you, Billy, and everyone at Mike Ward INFINITI!
Top notch service department , always very helpful and willing to assist . I Would highly recommend.!!
Just bought a Maserati Ghibli S Q4. Some real gems on the lot. Found it having my FX serviced. Billy helped us make a big decision with ease and professionalism. Thanks Billy...and Mike!
A good experience for my first time buy without my husband with me, Jeffery was terrific I had my other car in service at the masserati dealership
Very happy with my car buying experience at Mike Ward INFINITI and my Sales Person Billy Garcia. Billy was super knowledgeable and helped me find the car of my dreams. I couldn't be happier with my purchase as the car exceeds my expectations. I was very happy with all of the options I was offered in financing and was able to get all of the extra options I wanted to take care of my vehicle. They made my car buying experience exceptional.
Great experience with this dealership, Billy Garcia is good to work with and he made the buying process very smooth. Highly recommended to every one
This dealership is the absolute best when it comes to servicing my INFINITI Q50. I have been bringing my cars here for a few years and have never had an issue with service or repair. Very friendly staff, and very knowledgeable .
Arend has been our Service Advisor for many years and we want to thank him! He is professional, knowledgeable and very courteous each visit. Arend has excellent customer service and would highly recommend friends and family to Mike Ward. Outstanding job! Thank you
If you’re looking for professional and courteous service Mike Wards is the best I’ve experienced in the greater Denver area since I moved here in 1969. If you want it done right and with a minimum of hassles this is where you need to go!
I recently purchased a 2021 Infinity QX80 from Mike Ward in Highlands Ranch. My sales person was AJ Anderson; very friendly and soft spoken, good technical ability, no pressure a pleasure to work with. Good selection of SUV's and prepared nicely for delivery. Great Experience, wish I had a bigger garage.
If there is an issue they are always ready to make it right. Very friendly, good atmosphere. Service is a big reason we have purchased 3 vehicles here.
Matthias @ Mike Ward was a delight with which to work. He was extremely responsive but not high pressure. He made sure he knew exactly what I was looking for and then went about fulfilling my needs. I’ve needed a few questions answered about my new vehicle and Matthias has been knowledgeable and immediate to respond. The facility is state of the art. This is my second vehicle from Mike Ward, both of which have been excepted experiences.
I cannot say enough wonderful things about Billy Vogel. I met Billy a year and half ago. Billy is honest, smart, sweet, respectful and the nicest guy I have ever met in an auto service department . He goes out of his way to ensure I have a loaner car ready and waiting for me when needed. He assisted me in buying a new to me car through having them checked out by the service department and guiding me towards my decision. I called him often before finally finding the "right" car. I was not even buying from his ...
Great service, honest people, amazing cars! Thank you Mike Ward; absolutely love hopping in my vehicle every time and enjoy the inflection point that is INFINITI!
I have been coming to Mike Ward for over 4 years, and just 2 months ago we purchased a QX60. During this entire time Bill Vogel has been our guy. He is professional, caring and makes you feel that he and the Mike Ward family will always take care of you. He is the role model for a service consultant at Mike Ward.
My Service Advisor, Arend, was very knowledgeable and professional. He patiently explained what the problem might be with our sunroof and told me that it would need to be diagnosed. We were given a new INFINITI to drive while the work waas being done. I was surprised to see how fast the news came back. I was give several options for the repair instead of the usual hard sell. He mentioned that we also had a potential brake problem and told me, again what the problem was and suggestions for repair. I chose to have the suggested work done. I ...
Mike Ward INFINITI is simply the best in the city! I dealt with Bill Vogel in the Service department and he was professional, knowledgeable and courteous.
Billy in sales: Wonderful experience. No pressure, no gimmicks. Very personable and attentive. Let the product sell itself and answered any questions that came up. Billy was great Jimmy in sales: Provided requested pictures and information in a very timely fashion via text. Bob in finance: very smooth, not stressful transaction. Explained options in a straight forward manner. I loathe car buying, but this was my first experience that I didn't dread, and actually enjoyed!
Thanks to the great team at Mike Ward Infinity. Antonio Aguilar was curious, friendly, and made the process easy. A great deal, a great team with great products. Love the Q60S..
Great sales team and a pleasant shopping experience would highly recommend Billy @Mike Ward INFINITI to friends and family for their next car purchase in future
A great sales team and a pleasant shopping experience would highly recommend sales rep Billy Garcia @ Mike Ward INFINITI to friends and family for their next car purchase
Excellent customer service from the day we bought to our first warranty issue. They were fast efficient explained everything in detail. They even delivered the vehicle to me an hour away. 10 stars if they allowed that many!!!
Mike Ward service department are the best!! They are my trusted advisors for my vehicle repairs! Love those guys! Thank you so much!! Tess M.
Antonio had the car ready for me to test drive as soon as I arrived. I had drove about 2 hours to this dealership because they had the INFINITI I was interested in. Smooth buying process. Anthonio was amazing and even drove back to my home town to pick up the title to my trade. He made financing my first vehicle as easy as possible.
Anthonio was great and made buying a new (to me) vehicle easy. He went above and beyond anything that I expected. Buying a new vehicle was a new and scary experience for me and he walked me through it step by step making me more comfortable.
Qx 50 is my second car that I'm leasing with Mike Ward INFINITI. People are very nice and always trying to make you happy, they value customers time.
Great experience! Billy Garcia was our Sales Consultant, great guy, super helpful! Was able to get a good deal on my car, very thankful for him and the dealership!
Billy Garcia was great to work with! He eased the process of buying a new car and made it painless! We would absolutely work with Billy again! Thank you
Matthias was very professional. Helped us get into a great used car with no pressure. Attentive and willing to work with us. I have never had such a wonderful experience buying a vehicle. I would recommend their shop any day.
We have purchased several cars from Mike Ward INFINITI, new and used. We continue to go back because of the amazing service and friendly staff. Billy Garcia has made our purchases quick and easy.
Antonio has been incredible to work with as we navigated buying a car during social distancing. He has been professional, kind, and delivered an amazing customer experience. Top notch sales rep.
Antonio has been incredible as we navigated buying a vehicle during social distancing. I’m so impressed with his attention to detail and how kind he has been. He’s world class
Best dealership I have been associated with for buying and servicing of my car. I am single and they have always taken care of the needs associated with my vehicle.
Bought my new qx50, I will def be back for Q50 400 from Tyler. Thanks for always been easy to work with and maki g sure my INFINITI is runny perfectly
I was seeking a quality used car at a fair price. I had done a large amount of research on Acura MDX model SUV’s. I contacted Matthias Archil in reference to a specific vehicle. He quickly confirmed that it was still available and even took pictures of the vehicle and sent them directly to my phone before they advertised the vehicle for sale. Matthias allowed me to access to the service department so I could view the vehicle while they were performing some minor repairs. He introduced me to the used car manager, where we were able to negotiate ...
I was seeking a quality used car at a fair price. I had done a large amount of research on Acura MDX model SUV’s. I contacted Matthias Archil in reference to a specific vehicle. He quickly confirmed that it was still available and even took pictures of the vehicle and sent them directly to my phone before they advertised the vehicle for sale. Matthias allowed me to access to the service department so I could view the vehicle while they were performing some minor repairs. He introduced me to the used car manager, where we were able to negotiate ...
I arrived late in the day to test drive a specific vehicle. I was greeted by Billy Garcia who assisted me with my questions before and during the test drive. I purchased the vehicle the following day. My wife and I are happy with the purchase of the vehicle. This is the third vehicle my family has purchased from Mike Ward. Billy was very helpful and professional during the entire process.
Billy Garcia helped us with the purchase of our new car an Infinity QX60. Billy was very knowledgeable and professional with our purchase. Since our purchase we have called Billy on several occasions with questions, he is very personable and easy to work with, Thank You Billy for your great customer service!
We had a good experience with Mike Ward Infinity. Everyone was helpful and Billy went beyond to helps us with the loan process. Thank you!
Antonio and Oscar were great. I got the car I wanted at a good price, and also the extras that the car didn't originally have. Thanks!
My wife and I purchased a 2019 Infinity QX60 from Mike Ward. The experience was excellent. The sales person, Bob Marnick, was informative, patient and not pushy. We were comparing purchasing a Lexus or an Infinity. The space in the Infinity sold us the car, but it was Bob who was the deciding factor to buy from Mike Ward Infinity! I would recommend Mike Ward and Bob Marnick to anyone looking to purchase from Mike Ward.
I just want to give a shout out to Jeffrey Myers and Kyle Hartman for an amazing stress free experience purchasing a car for my daughter. This was the first time for my daughter and I to purchasing a car on our own. They were extremely knowledgeable and helpful. Jeffrey is an amazing salesman I highly recommend asking form him. They had a really nice cappuccino machine a massage chair you can use while you sit and wait for the financing to be done. The dealer ship was really nice, clean and had a great atmosphere. We drove up from ...
I just want to give a shout out to Jeffrey Myers and Kyle Hartman for an amazing stress free experience purchasing a car for my daughter. This was the first time for my daughter and I to purchasing a car on our own. They were extremely knowledgeable and helpful. Jeffrey is an amazing salesman I highly recommend asking form him. They had a really nice cappuccino machine a massage chair you can use while you sit and wait for the financing to be done. The dealer ship was really nice, clean and had a great atmosphere. We drove up from ...
Had a really nice experience at Mike Ward INFINITI with Matt. Didn't expect to buy a card that day, but Matt was so helpful and the experience so pleasant, we couldn't pass it up.
Thoroughly enjoyed working with Matt at Mike Ward. Didn't expect to buy a car that day, but Matt and the team made the experience so enjoyable that we were hooked. Looking forward to working with them for many years to come.
Mike Ward INFINITI is the only place I will dealership I will have business with. Excellent Sales and Service. Ask for Matthew Weinberg to assist you with your vehicle purchase. - Q50 and QX50 owner.
Bob and Mike made my purchase experience the BEST! The entire transaction took lest than 2 hours. I got a very fair deal, and the Mike Ward team was professional and pleasant to deal with. I will definitely return for my next vehicle purchase.
Bob was great from my 1st response to an ad! Was ready to show me only what I asked to see. Absolutely no high pressure.
Bob was great from my 1st response to an ad! Totally responsive/ready to show me only what I asked for. Absolutely no high pressure.
My pre-owned purchase experience was quite the roller coaster ride; however a stable one in the hands of the Mike Ward Team. Every pre-owned car purchase is different, all handled case by case; in mine I worked with Matthew Weinberg and Scott Van Iten. These guys are incredible. The pre-owned BMW I purchased started having issues shortly after taking it home, they helped me sort it out right away; it took a few attempts to eradicate the issue but I think we finally got it! They were present the entire time, their attentiveness, integrity (again, post sale), and eagerness to ...
We worked with Antonio to find a pre-owned QX50 and unfortunately could not the exact car we were looking for. Antonio was great to work with and we will be using Mike Ward Infinity for all our service.
I can't say enough about the great experience we had - from Sales to Service. After our last dealer experience, we were considering other avenues for purchase - online, etc. But our experience at Mike Ward INFINITI changed all that. Matthew Weinberg was great to work with on our purchase. I had been to a couple other dealers earlier that day to look at some cars and either wasn't helped at all or pushed in a direction that I did not want to go. Matthew was very helpful and kind. I had a specific car that I had ...
This is my second car through Mike Ward and Antonio. They truly understand customer experience which is why I come back. I also use them for all of my service needs for the same reasons! This is what a luxury brand provides.
This is my second car that I have purchased through Mike Ward and Antonio. They go above and beyond and make it easy for you as well as take into consideration the customer's best interest. Highly recommend doing business here.
If you are looking for a place to buy a new or used car, look no further. Jeanne Tal was the BEST salesperson we have EVER worked with! Class act from beginning to end! Thanks!!!!
Mike Ward INFINITI is the place to go! Our salesperson Jeanne Tal was the absolute best! Professional, personable, and patient! We got a great deal, and will be referring all our friends!
I’m new to Denver and wanted to lease another INFINITI. I worked with Steve Pattee, and it was a great experience. Steve is easygoing- and the process went smoothly. I’d have no problem working with him again in the future.
Internet salesman - Drew P. was really nice, and was able to get me into the RDX was looking at there. Luke in finance made the sale quick and easy so I could get on the road (had a 4 1/2 hr drive home). Thanks!!!!
This was the best car buying experience I've had! The entire staff that I dealt with were great. Very intentive, professional, and extremely helpful in any way possible. Steven Pattee and Aaron were wonderful. I highly recommend purchasing your next vehicle here!
We could not be happier with our purchase. Steven Pattee helped us throughout the process and found us the exact car my wife wanted. The process was fast, easy, and no pressure. I would recommend Steven to anyone wanting a great sales experience.
Steven Pattee and Antonio Aguilar's expertise and professionalism allowed us to easily purchase our new INFINITI Q50 Sedan sport. Thank you both so much !!!!