Customer Testimonials

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DealerRater Feb 9, 2024

Connor Kirk has been amazing at Mike Ward Infinity. He has gone above and beyond to provide excellent customer service.

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DealerRater Dec 27, 2023

Ashley extends wonderful customer service & follow-up as well as follow through Liked the no pressure atmosphere & everybody who was involved in this transaction made it a pleasant & easy experience

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DealerRater Nov 28, 2023

Absolutely the best experience I have had at a dealership Ashley and staff went above and beyond to be professional and courteous with out the high pressure sales tactics. Definitely a cut above, congratulations Mike you have put together a great team!

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DealerRater Oct 18, 2023

Mike Ward Infinity is a first class operation. I would definitely recommend them to others.

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DealerRater Sep 12, 2023

Always a great experience. The folks at Mike Ward are knowledgeable and very service-oriented. I would recommend this dealership!

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DealerRater Sep 7, 2023

The staff was prompt and efficient. The service waiting area was very clean. The wait time was accurate. And the pricing was comparable to other service shops. Although other shops don't wash your car after servicing it. Thank you

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DealerRater Aug 17, 2023

Easiest car purchase ever. James took time for me to show all the features and benefits of the car along with warranties. Even after the purchase was completed, he still answered all my questions and picked up a manual that wasn't included in the car. Please see James Gabrielson at Mike Ward INFINITI for great service and a stress-free buying experience.

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DealerRater Jul 25, 2023

I purchased 2018 Lexas used car and James was my salesman, he was so awesome, answer all my questions and didn't pressure me in any way. He is one of the best salesman I've ever work with. Thank you James so very much

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DealerRater Jun 25, 2023

Billie Vogel listens and is helpful and attentive and cares and takes care of my car.

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DealerRater Mar 23, 2023

Very easy and efficient experience. Didn’t feel pressured and I believe we ended up with the exact car we needed. Highly recommend Mike Ward INFINITI!

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DealerRater Mar 17, 2023

Great service and love the car wash that comes with it. I really appreciate how they got everything done in a timely manner and was out of the dealer in less than an hour.

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DealerRater Mar 17, 2023

Very informative, great time management, very professional…the vehicle in great condition (cleaned) after service.

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DealerRater Mar 6, 2023

Excellent and always very accommodating. The entire staff is professional, knowledgeable and willing to do that whatever is necessary.

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DealerRater Jan 9, 2023

Every aspect of buying our QX 50 was professionally handled. Dan Tissner did a excellent job guiding us along the way. Would definitely recommend Mike Ward Infinity!!

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DealerRater Dec 21, 2022

Mike Ward is a premium dealer with premium rides. I really appreciated the up front pricing and the transparent financing process.

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DealerRater Dec 13, 2022

Exactly what you want from an experienced dealership excellent service thank you for everything definitely appreciate

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DealerRater Dec 9, 2022

Great customer service and easy to work with. Great experience, wonderful followup and attention to our needs.

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DealerRater Dec 1, 2022

Very nice place to be the gentleman that attends was knowledgeable and. Helpful but could have given us a little bit more time to discuss our purchase with each other they made the financiers and didn't try to sell us any warranty not needed

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DealerRater Nov 25, 2022

As always, This service was done in a friendly, professional and efficient manner. Scheduling the service appointment was very easy.

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DealerRater Nov 16, 2022

We purchased our INFINITI several years ago and continue to have it serviced at Mike Ward INFINITI. The staff in both Sales & Service are always professional, on time, keep their commitments and are a pleasure to work with. There are other INFINITI auto dealerships closer to our home that we had worked with while owning a previous INFINITI, but the experience at Mike Ward INFINITI is worth the drive!

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DealerRater Nov 15, 2022

I am confident that the work on my vehicle is done correctly and what needs to be done is explained ahead of time.

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DealerRater Nov 4, 2022

I bought a 2016 Ford Focus with the help of James Gabrielson. James was professional, knowledgeable, kind, and NOT pushy (great characteristics of a respectable salesman). Thank you for a great experience after struggling for months to find a reliable car. -Madelyn

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DealerRater Oct 29, 2022

We recently purchased a QX60 from Mike Ward Infinity and couldn’t have had a better experience. Our sales consultant, Jimmy Nicholds, was knowledgeable, pleasant, professional, and extremely patient as we navigated the sales process. After the purchase, Jimmy gave us a very comprehensive overview of the workings of the car and let us know he was available to answer any questions that may come up in the future.We also had the pleasure of working with AJ Anderson who helped complete the transaction. Both Jimmy and AJ made this a very pleasant and stress free car buying experience.

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DealerRater Oct 21, 2022

This is the best auto dealership I have ever worked with. At the time of purchase Dan Levine and staff treated me with respect, were pleasant to work with and handled the deal very well. When service was needed, Billie and the service staff have taken great care of my needs. Great people to work with, I highly recommend the Mike Ward INFINITI.

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DealerRater Oct 21, 2022

Outstanding service !!!!!!!!!! I would love to thank joe and rest of his team for putting up with me . Thanks guys !!!!! Nice work .

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DealerRater Jul 15, 2022

Absolute top-shelf service. I've never had anything less than an outstanding experience here. Off the charts for both EQ and auto IQ, and just a genuine pride in what they do that makes every experience sparkle.

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DealerRater Jul 10, 2022

The service was impeccable and excellent Thank you. Once again, thanks for the tects Mr. Hepp

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DealerRater Jul 8, 2022

I recently purchased a used vehicle from Mike Ward INFINITI and was assisted by Billy Garcia. Billy was extremely helpful and made the transaction as smooth as buying a car can be. If you are looking at heading into Mike Ward for a new or used car, ask for him directly.

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DealerRater Jun 30, 2022

Mike Ward INFINITI is a fabulous dealership and their service department is wonderful! Andrew is such a helpful person. It was much appreciated the time he gave to our situation.

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DealerRater Jun 29, 2022

INFINITI makes a great car, that is a given. But what is special about Mike Ward Infinity is the level of service you get for that car. There is no better service department that I have ever encountered than this one. Well done.

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DealerRater Jun 6, 2022

Purchasing a car from Mike Ward INFINITI was an enjoyable experience. Our salesman Billy Garcia was a pleasure to work with. Everyone we encountered there was very nice.

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DealerRater May 10, 2022

My experience with Mike Ward INFINITI is always awesome and this visit was no exception. I drive 60 miles to bring my car in for service because I know they will take such good care of my car! I have been using Mike Ward INFINITI since I bought my car from them in July, 2009! They have a wonderful service department.

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DealerRater Apr 8, 2022

I narrowed it down to two INFINITI dealerships and after phone calls and f-2-f conversations I selected Mike Ward to purchase and provide services support for our QX50 Edition 30.

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DealerRater Jan 29, 2022

Taking in you car is typically unpleasant however, I have recieved nothing but consistent, excellent service at Mike Ward. The service team is so accommodating, helpful and transparent about findings and cost. Very impressed!

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DealerRater Jan 13, 2022

Nice and Professional people, Mikhile Tracey was extremely helpful and honest. Will buy again next time!

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DealerRater Jan 6, 2022

My experience with this dealership was exceptional. I flew in from out of state.James Gabrielson was an excellent salesman.

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DealerRater Dec 10, 2021

Quality people and quality service is held to the highest standards at Mike Ward Infinity. We were very blessed to have one of the best sales associates help in our selection of and clean used luxury vehicle( Lexus RC 350 F Sport). Billy Garcia went above and beyond his duties in assuring our satisfaction and helping us feel comfortable through the whole process. Highly recommended dealership! Thank you Mike Ward Infinity, And especially Billy Garcia ( lead executive sales consultant) "Quality consultants, selling quality vehicles to valued consumers"

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DealerRater Nov 9, 2021

The dealer was great, but James, our sales rep, was absolutely fantastic. I’d have no qualms with purchasing another vehicle from infinity if James was who I dealt with.

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DealerRater Nov 3, 2021

Always great service! Billy Viegle and the team are on point amd I love the car wash and vacuum!

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DealerRater Oct 21, 2021

Great! Don’t waste your time with any other dealer, these folks were a pleasure to work with!

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DealerRater Oct 15, 2021

We felt that Billy took special care of us when we shopped for a used vehicle for our son's first vehicle. Billy kept close communication with us and remembered details about our interests. While at the showroom, Billy and every employee we met were courteous and gracious. The professionalism at Mike Ward INFINITI was excellent. We were very happy and impressed with our shopping experience! Thank you, Billy, and everyone at Mike Ward INFINITI!

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DealerRater Oct 13, 2021

Top notch service department , always very helpful and willing to assist . I Would highly recommend.!!

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DealerRater Sep 8, 2021

A good experience for my first time buy without my husband with me, Jeffery was terrific I had my other car in service at the masserati dealership

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DealerRater Sep 8, 2021

Very happy with my car buying experience at Mike Ward INFINITI and my Sales Person Billy Garcia. Billy was super knowledgeable and helped me find the car of my dreams. I couldn't be happier with my purchase as the car exceeds my expectations. I was very happy with all of the options I was offered in financing and was able to get all of the extra options I wanted to take care of my vehicle. They made my car buying experience exceptional.

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DealerRater Aug 17, 2021

Great experience with this dealership, Billy Garcia is good to work with and he made the buying process very smooth. Highly recommended to every one

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DealerRater Apr 13, 2021

If you’re looking for professional and courteous service Mike Wards is the best I’ve experienced in the greater Denver area since I moved here in 1969. If you want it done right and with a minimum of hassles this is where you need to go!

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DealerRater Apr 6, 2021

I recently purchased a 2021 Infinity QX80 from Mike Ward in Highlands Ranch. My sales person was AJ Anderson; very friendly and soft spoken, good technical ability, no pressure a pleasure to work with. Good selection of SUV's and prepared nicely for delivery. Great Experience, wish I had a bigger garage.

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DealerRater Mar 8, 2021

If there is an issue they are always ready to make it right. Very friendly, good atmosphere. Service is a big reason we have purchased 3 vehicles here.

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DealerRater Feb 4, 2021

Great service, honest people, amazing cars! Thank you Mike Ward; absolutely love hopping in my vehicle every time and enjoy the inflection point that is INFINITI!

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DealerRater Jan 29, 2021

I have been coming to Mike Ward for over 4 years, and just 2 months ago we purchased a QX60. During this entire time Bill Vogel has been our guy. He is professional, caring and makes you feel that he and the Mike Ward family will always take care of you. He is the role model for a service consultant at Mike Ward.

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DealerRater Jan 23, 2021

My Service Advisor, Arend, was very knowledgeable and professional. He patiently explained what the problem might be with our sunroof and told me that it would need to be diagnosed. We were given a new INFINITI to drive while the work waas being done. I was surprised to see how fast the news came back. I was give several options for the repair instead of the usual hard sell. He mentioned that we also had a potential brake problem and told me, again what the problem was and suggestions for repair. I chose to have the suggested work done. I ...

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DealerRater Dec 27, 2020

Mike Ward INFINITI is simply the best in the city! I dealt with Bill Vogel in the Service department and he was professional, knowledgeable and courteous.

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DealerRater Dec 27, 2020

Billy in sales: Wonderful experience. No pressure, no gimmicks. Very personable and attentive. Let the product sell itself and answered any questions that came up. Billy was great Jimmy in sales: Provided requested pictures and information in a very timely fashion via text. Bob in finance: very smooth, not stressful transaction. Explained options in a straight forward manner. I loathe car buying, but this was my first experience that I didn't dread, and actually enjoyed!

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DealerRater Dec 11, 2020

Thanks to the great team at Mike Ward Infinity. Antonio Aguilar was curious, friendly, and made the process easy. A great deal, a great team with great products. Love the Q60S..

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DealerRater Oct 30, 2020

A great sales team and a pleasant shopping experience would highly recommend sales rep Billy Garcia @ Mike Ward INFINITI to friends and family for their next car purchase

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DealerRater Oct 27, 2020

Mike Ward service department are the best!! They are my trusted advisors for my vehicle repairs! Love those guys! Thank you so much!! Tess M.

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DealerRater Aug 13, 2020

Anthonio was great and made buying a new (to me) vehicle easy. He went above and beyond anything that I expected. Buying a new vehicle was a new and scary experience for me and he walked me through it step by step making me more comfortable.

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DealerRater Jun 9, 2020

Qx 50 is my second car that I'm leasing with Mike Ward INFINITI. People are very nice and always trying to make you happy, they value customers time.

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DealerRater Jun 8, 2020

Great experience! Billy Garcia was our Sales Consultant, great guy, super helpful! Was able to get a good deal on my car, very thankful for him and the dealership!

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DealerRater Jun 4, 2020

Billy Garcia was great to work with! He eased the process of buying a new car and made it painless! We would absolutely work with Billy again! Thank you

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DealerRater May 27, 2020

We have purchased several cars from Mike Ward INFINITI, new and used. We continue to go back because of the amazing service and friendly staff. Billy Garcia has made our purchases quick and easy.

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DealerRater Apr 28, 2020

Antonio has been incredible as we navigated buying a vehicle during social distancing. I’m so impressed with his attention to detail and how kind he has been. He’s world class

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DealerRater Apr 2, 2020

Bought my new qx50, I will def be back for Q50 400 from Tyler. Thanks for always been easy to work with and maki g sure my INFINITI is runny perfectly

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DealerRater Mar 5, 2020

I was seeking a quality used car at a fair price. I had done a large amount of research on Acura MDX model SUV’s. I contacted Matthias Archil in reference to a specific vehicle. He quickly confirmed that it was still available and even took pictures of the vehicle and sent them directly to my phone before they advertised the vehicle for sale. Matthias allowed me to access to the service department so I could view the vehicle while they were performing some minor repairs. He introduced me to the used car manager, where we were able to negotiate ...

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DealerRater Dec 4, 2019

We had a good experience with Mike Ward Infinity. Everyone was helpful and Billy went beyond to helps us with the loan process. Thank you!

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DealerRater Nov 12, 2019

My wife and I purchased a 2019 Infinity QX60 from Mike Ward. The experience was excellent. The sales person, Bob Marnick, was informative, patient and not pushy. We were comparing purchasing a Lexus or an Infinity. The space in the Infinity sold us the car, but it was Bob who was the deciding factor to buy from Mike Ward Infinity! I would recommend Mike Ward and Bob Marnick to anyone looking to purchase from Mike Ward.

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DealerRater Nov 8, 2019

I just want to give a shout out to Jeffrey Myers and Kyle Hartman for an amazing stress free experience purchasing a car for my daughter. This was the first time for my daughter and I to purchasing a car on our own. They were extremely knowledgeable and helpful. Jeffrey is an amazing salesman I highly recommend asking form him. They had a really nice cappuccino machine a massage chair you can use while you sit and wait for the financing to be done. The dealer ship was really nice, clean and had a great atmosphere. We drove up from ...

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DealerRater Nov 5, 2019

Thoroughly enjoyed working with Matt at Mike Ward. Didn't expect to buy a car that day, but Matt and the team made the experience so enjoyable that we were hooked. Looking forward to working with them for many years to come.

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DealerRater Sep 27, 2019

Mike Ward INFINITI is the only place I will dealership I will have business with. Excellent Sales and Service. Ask for Matthew Weinberg to assist you with your vehicle purchase. - Q50 and QX50 owner.

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DealerRater Sep 16, 2019

Bob was great from my 1st response to an ad! Totally responsive/ready to show me only what I asked for. Absolutely no high pressure.

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DealerRater Sep 9, 2019

My pre-owned purchase experience was quite the roller coaster ride; however a stable one in the hands of the Mike Ward Team. Every pre-owned car purchase is different, all handled case by case; in mine I worked with Matthew Weinberg and Scott Van Iten. These guys are incredible. The pre-owned BMW I purchased started having issues shortly after taking it home, they helped me sort it out right away; it took a few attempts to eradicate the issue but I think we finally got it! They were present the entire time, their attentiveness, integrity (again, post sale), and eagerness to ...

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DealerRater Aug 10, 2019

I can't say enough about the great experience we had - from Sales to Service. After our last dealer experience, we were considering other avenues for purchase - online, etc. But our experience at Mike Ward INFINITI changed all that. Matthew Weinberg was great to work with on our purchase. I had been to a couple other dealers earlier that day to look at some cars and either wasn't helped at all or pushed in a direction that I did not want to go. Matthew was very helpful and kind. I had a specific car that I had ...

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DealerRater Jul 21, 2019

This is my second car that I have purchased through Mike Ward and Antonio. They go above and beyond and make it easy for you as well as take into consideration the customer's best interest. Highly recommend doing business here.

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DealerRater Jul 19, 2019

Mike Ward INFINITI is the place to go! Our salesperson Jeanne Tal was the absolute best! Professional, personable, and patient! We got a great deal, and will be referring all our friends!

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DealerRater Jul 19, 2019

I’m new to Denver and wanted to lease another INFINITI. I worked with Steve Pattee, and it was a great experience. Steve is easygoing- and the process went smoothly. I’d have no problem working with him again in the future.

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DealerRater Jul 10, 2019

Internet salesman - Drew P. was really nice, and was able to get me into the RDX was looking at there. Luke in finance made the sale quick and easy so I could get on the road (had a 4 1/2 hr drive home). Thanks!!!!

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DealerRater Jun 18, 2019

This was the best car buying experience I've had! The entire staff that I dealt with were great. Very intentive, professional, and extremely helpful in any way possible. Steven Pattee and Aaron were wonderful. I highly recommend purchasing your next vehicle here!

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DealerRater Jun 11, 2019

We could not be happier with our purchase. Steven Pattee helped us throughout the process and found us the exact car my wife wanted. The process was fast, easy, and no pressure. I would recommend Steven to anyone wanting a great sales experience.

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DealerRater Jun 11, 2019

Steven Pattee and Antonio Aguilar's expertise and professionalism allowed us to easily purchase our new INFINITI Q50 Sedan sport. Thank you both so much !!!!

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DealerRater Jun 10, 2019

We recently purchased a new family vehicle from Steven Pattee at Mike Ward Infinity. We already knew what we were looking for and already had some losses that day. When we talked to Steven on the phone he was quick to check his inventory and be ready for us to come take a look. The 2013 GMC Acadia we purchased was in immaculate condition, which only made the excellent customer service we received from Steven and the Mike Ward team that much better. Steven was sure to answer all of our questions and was transparent about the process form start to ...

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DealerRater Jun 8, 2019

I went into the dealership to ask a few questions and ended up purchasing a vehicle. I worked with Steven Pattee. He made the process very easy. Steven was very courteous and answered all of my questions. If you are looking for a new car I recommend you go see Steven Pattee at Mike Ward Infinity.

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DealerRater Jun 3, 2019

I purchased a used SUV from Mike Ward Infinity in HR this weekend and I must say the entire experience was 10 stars. My sales professional Antonio Aguilar was knowledgeable and professional, and I was able to find exactly what I was looking. I love my new car and would return to purchase at this vehicle in a heartbeat. The staff at the dealership went above and beyond for me. Definitely recommend!

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DealerRater May 9, 2019

I recently purchased a 2019 QX80 from Steven Pattee at Mike Ward INFINITI. It was a great experience all around. Steven was very knowledgeable about the vehicle and accommodating throughout the purchasing process. I would highly recommend Steven and Mike Ward INFINITI!

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DealerRater May 9, 2019

I purchased a car at Mike Ward INFINITI in Highlands Ranch. BEST car buying experience EVER!Sales consultant Steven Pattee was amazing! He listened to my needs and wants and found me the perfect vehicle! He worked with our budget and made it possible! He also worked with Manager Aaron Buniger to get us the best trade in dollar!! Thanks Aaron! The Finance Manager Kyle Hartman also helped us find the best loan and package to help me get a 7 year bumper to bumper warranty! No worries car buying, now who else can boast that! These guys care about there ...

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DealerRater Apr 29, 2019

The staff at Mike Ward INFINITI did a great job with helping my daughter purchase a used car for college. From start to finish, Steven Pattee provided a seamless buying experience with a low-pressure and friendly approach. I also felt that the price was fair, which greatly shortened the actual purchasing experience due to the reduced need for endless bartering to get to a comfortable price. While my wife was waiting for us to sign paperwork, she got a free car wash out of the deal at the Mike Ward facility. I would highly recommend Mike Ward INFINITI and salesman ...

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DealerRater Apr 29, 2019

I purchased a used 2019 Chevy Colorado, mint condition overall, and at super fair price. Daniel Garza was my salesman and provided stellar professional customer service and knowledge, I was in and out of there in my new truck within a couple of hours. The service department is also hands down receptive and professional. I look forward to future business with Mike Ward Infinity dealership, and highly recommend them for an auto purchase.

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DealerRater Apr 20, 2019

Bought a 2016 Challenger that was in amazing condition and at a fair price. Salesman Steven Patee was excellent in his customer service without the high pressure sales pitch. He was very personable and I would highly recommend him. The finance process was quick and seamless as well!

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DealerRater Apr 15, 2019

Steven Pattee I had the pleasure to with Steven Pattee and greatly appreciated his personable and low pressure approach. His follow up after I bought my car was greatly appreciated. I went to Mike Ward to find a car because of the great reputation. I feel if I need any other assistance with my car Steven and the dealership will take care of me. Less

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DealerRater Apr 9, 2019

I wanted to give a huge shout out to Dan Garza at Mike Ward INFINITI. He was the most professional, courteous, and decent guy I've ever bought a car from. He did not play the hard-sell sales guy type - and we loved that aspect of our experience with Dan. We were there to find a great condition, certified pre-owned INFINITI. My wife found the perfect vehicle in a 2016 INFINITI QX50. She loves it! About the only flaw we could see was one of the wheels was scratched and had some dents from a curbside slide/hit. Dan promised ...

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DealerRater Mar 19, 2019

I had the most genuine and honest experience shopping for a car at Mike Ward INFINITI. Steven Patee was awesome, he was very kind and genuine and made the experience as stress free as possible. He was very organized and great with communication during the whole experience, from the test drive to handing me the keys to my new car! My girlfriend and I were very impressed by how genuine and honest he was with us the whole time. The following week after my purchase, I received a couple phone calls from Steven making sure everything was going well and ...

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DealerRater Mar 13, 2019

I worked with Steven Pattee and greatly appreciated his personable and low pressure approach. He did a great job of helping me determine the beat car for my needs. He diligently followed up without putting on the hard sell. It was by far the best car sales experience I’ve ever had and I would recommend working with Steven and Mike Ward INFINITI in a heartbeat.

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DealerRater Mar 9, 2019

Everyone at Mike Ward Infinity was very helpful. Steven Pattee went above and beyond to make sure everything was easy and helped me through every step of the process.

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