Matt Billadeau was great to work with. He took us out on a test drive, then quickly got us into the purchasing process and thoroughly explained and discuss each step in the process. And we love Mike Ward's Service department - top notch.

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I've been going to Mike Ward INFINITI since I bought my car in 2013. They are hands down the best dealership I've dealt with. Their communication is always clear and prompt. Andrew Alves in service is amazing! He is organized, listens to my concerns, communicates what's going on with my car and always goes above & beyond to make sure I have a positive experience. I love how they take a video of the vehicle inspection and text it to me so I can actually see what's going on with my vehicle. I'd highly recommend Mike Ward and ask for Andrew, he'll definitely take care of you.

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Excellent! This was truly the very best experience my husband and I have with at a dealership! We stopped by not intending to purchase on that day. Drew Phillips was exceptional and worked with us all the way through. Great service and support.Ryan was also great to work with! Will be back for any future car purchases!

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I can't say enough about the great experience we had - from Sales to Service. After our last dealer experience, we were considering other avenues for purchase - online, etc. But our experience at Mike Ward INFINITI changed all that. Matthew Weinberg was great to work with on our purchase. I had been to a couple other dealers earlier that day to look at some cars and either wasn't helped at all or pushed in a direction that I did not want to go. Matthew was very helpful and kind. I had a specific car that I had found online that I wanted to look at which he showed me, but also based on our conversation, suggested another car that he thought might be a great fit to take a look at. He was absolutely right - and I ended up purchasing the car. What I also appreciated was that regardless of whether you purchase a new or Pre-Owned car, INFINITI or other Pre-Owned brand, you are treated as a valued client. I experienced this both on the Sale from Matthew (as well as Chad and Luke from a purchase process perspective - they were both great as well), and from Service for the We Owe items. Oscar in service was fantastic and great to work with through the process. We will be in the market for a second vehicle yet this year and without a doubt will be going to Mike Ward INFINITI for the purchase. They truly make you feel like you are part of the family and all customers are valued and treated great. This truly made the difference for us.

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