Customer Testimonials

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Google Jun 26, 2017
 

I want to thank Mike Ward INFINITI and especially Luke Wasko for the best car buying experience I have ever had. I had found a Murano on line with low mileage and it was at Mike Ward's. I made the drive out there just to take a look at the car not intending to buy...just looking. Even though My budget was not inline for one of the beautiful new INFINITI's, Luke Wasko gave me his full attention working with me patiently answering all of my questions. I ended up purchasing the Murano I was just going take a look at. Thanks to Luke, I got a great deal on a great car! He made the process painess and stress free. The next time I'm looking to buy a car, Luke will be my go to person Thanks Luke, for everything.Glenda Reedy

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Facebook Jun 24, 2017
 

Love the service! Bought my Rav4 here and as soon as I can afford an INFINITI it will be from here also. From sales to service this dealership five stars

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Google Jun 23, 2017
 

We recently purchased a used Nissan Murano from this dealership and were pleasantly surprised by the whole experience. We contacted Joe Lee regarding another Nissan Murano that they had for sale and he let us know that there was another Murano that became available that morning. Although we did not have the means to purchase many of the higher priced vehicles, Joe was professional yet personable and made our experience so wonderful! On top of the great service, they also gave us a fair trade in value for our car. We would recommend Joe Lee and the entire staff at Mike Ward INFINITI to anyone that is looking to purchase a new or used vehicle.

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Cars Jun 23, 2017
 

We recently purchased a used Nissan Murano from this dealership and were pleasantly surprised by the whole experience. We contacted Joe Lee regarding another Nissan Murano that they had for sale and he let us know that there was another Murano that became available that morning. Although we did not have the means to purchase many of the higher priced vehicles, Joe was professional yet personable and made our experience so wonderful! On top of the great service, they also gave us a fair trade in value for our car. We would recommend Joe Lee and the entire staff at Mike Ward INFINITI to anyone that is looking to purchase a new or used vehicle.

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DealerRater Jun 23, 2017
 

We recently purchased a used Nissan Murano from this dealership and were pleasantly surprised by the whole experience. We contacted Joe Lee regarding another Nissan Murano that they had for sale and he let us know that there was another Murano that became available that morning. Although we did not have the means to purchase many of the higher priced vehicles, Joe was professional yet personable and made our experience so wonderful! On top of the great service, they also gave us a fair trade in value for our car. We would recommend Joe Lee and the entire staff at Mike Ward INFINITI to anyone that is looking to purchase a new or used vehicle.

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Facebook Jun 21, 2017
 
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Yelp Jun 21, 2017
 

I needed a nitrogen top off for my tires today on my Mazda CX-9. You would think that a service like that could easily be fit in and completed with a 30 minute notice, nope. McDonald Mazda could not fit me in until maybe the afternoon. Here is a big shout out and 5 star thumbs up for Mike Ward Infinity for not only topping off my nitrogen but washing my car. They even found a nail in one of my tires and repaired it! Top notch service with 5 minute notice! Maybe my next car will be an Infinity?! Seeing a Mazda at a Infinity dealership, priceless! McDonald Mazda, remember the little things also add up to keeping customers; Mike Ward Infinity has this covered. Thank you Oscar!

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DealerRater Jun 21, 2017
 

Out of all the times that I've purchased a car from a dealership, this was by far the best experience. I started the process on a Monday by completing the online application. I received the phone call from Antonio Aguilar who needed only a few minutes to gather some extra data and what kind of car I was looking for. The following day, Antonio called me back and let me know that I was approved and all I would need to do is come in to test drive the car, fill out a little paperwork, and then talk to the finance person. My appointment was made for Friday of the same week for 4pm. I arrived at the dealership about 10 - 15 minutes prior to my appointment and was met by Antonio just a couple minutes past 4pm. He grabbed the keys so I could test drive the car. We arrived back at the dealership about 15 minutes later and sat in an office and reviewed my loan application. He then printed off a couple pieces of paper (insurance verification and CarFax) and had me sign them. He then sent everything over to the finance department. Antonio then brought back the paperwork that had shown the services that had been done on the car. Antonio went to take the car into the service center to have it detailed with some light preventative maintenance and I was then met by the finance person, Josh Eells, who said that he would take me back to his office in about 10 - 15 minutes. At about 5:30pm, Josh came and got me from the office I was sitting in and took me to his office. We talked about the financing and payment terms and then offered me some other options regarding the extended warranty and certified pre-owned options. After making my decisions, he finalized the paperwork and then had me sign. During the time I was with Josh, the car was done being serviced and at about 6pm, I was greeted again by Antonio and taken to my new car. He showed me a couple things regarding the features and even set up my phone for bluetooth. I left the dealership at 6:05pm. All in all, the amount of time that I spent at the dealership (approximately two hours) was a lot less than I expected. I was greeted by nothing but friendly, helpful people who all take pride in their professionalism. Major kudos to Antonio Aguilar and Josh Eells.

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Google Jun 21, 2017
 

Out of all the times that I've purchased a car from a dealership, this was by far the best experience.I started the process on a Monday by completing the online application. I received the phone call from Antonio Aguilar who needed only a few minutes to gather some extra data and what kind of car I was looking for. The following day, Antonio called me back and let me know that I was approved and all I would need to do is come in to test drive the car, fill out a little paperwork, and then talk to the finance person.My appointment was made for Friday of the same week for 4pm. I arrived at the dealership about 10 - 15 minutes prior to my appointment and was met by Antonio just a couple minutes past 4pm. He grabbed the keys so I could test drive the car. We arrived back at the dealership about 15 minutes later and sat in an office and reviewed my loan application. He then printed off a couple pieces of paper (insurance verification and CarFax) and had me sign them. He then sent everything over to the finance department.Antonio then brought back the paperwork that had shown the services that had been done on the car. Antonio went to take the car into the service center to have it detailed with some light preventative maintenance and I was then met by the finance person, Josh Eells, who said that he would take me back to his office in about 10 - 15 minutes.At about 5:30pm, Josh came and got me from the office I was sitting in and took me to his office. We talked about the financing and payment terms and then offered me some other options regarding the extended warranty and certified pre-owned options. After making my decisions, he finalized the paperwork and then had me sign.During the time I was with Josh, the car was done being serviced and at about 6pm, I was greeted again by Antonio and taken to my new car. He showed me a couple things regarding the features and even set up my phone for bluetooth. I left the dealership at 6:05pm.All in all, the amount of time that I spent at the dealership (approximately two hours) was a lot less than I expected. I was greeted by nothing but friendly, helpful people who all take pride in their professionalism. Major kudos to Antonio Aguilar and Josh Eells.

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Facebook Jun 20, 2017
 

I only take my car here! My family has been long time Mike Ward INFINITI customers (10+ years, 3 Infinitis) and they go above and beyond. Arend (service advisor) is fantastic. Took my M35x here for a warranty issue and my speakers were broken, and they gave me a loaner car and even drove my car to my work to exchange it for the loaner so I wouldn't have to leave work in order to get my car back. I work at another car dealership and so I know how the "behind the scenes" stuff goes, and this dealership is 100% honest, transparent, and they truly care about their customers.

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